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Down to Earth Products - Shipping Statement.

Our Shipping Statement

 

How the Process works

 
 


Most items ship in the least costly manner Residential Ground; unless another option is available and selected during checkout. We attempt to fill orders on a first-in, first-out basis. Our goal is to get your merchandise on its way to you as soon as possible. We strive to place your items in the trustworthy care of our shipping alliance partner within 24 hours of order receipt; except Friday and/or Holiday orders. We are committed to offer you expedient order processing. There are situations beyond our control that may delay delivery to you; item out of stock, order entry problem, invalid payment method, invalid shipping choice or problems with a warehouse, shipping or servicing partner. In these instances, we will use the information you provided during checkout to contact you if we are aware that an extraordinary delay could exist. If we have questions that prevent processing your order entirely, we will hold your order for up to ten days to await your instruction. If after ten days we have not received instruction from you, your order will be cancelled.

To view a Timetable of Estimated Delivery click here.

 

You can get FREE Shipping too!Place over $75 of products in your cart and Ship FREE! via FedEx Ground to the Continental US (AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV and WY).  Orders of $75 or less ship for $8.95.  A minimum order of $10 is required to checkout using our shopping cart.  If your order is less than $10 you will need to contact us by phone to see if your order can be filled.  Overnight or Express orders are shipped at the prevailing FedEx billing rate. Certain items ship within the Continental US only. We no longer ship to Alaska, Hawaii or Canada and we do not ship to Post Office boxes.  For orders shipping to residents of the State of Ohio, applicable county sales tax will be applied to the order. Some special orders may incur additional shipping charges above the stated flat rate.

To view Express shipping rates click here.

To view typical order Processing Flow click here.



Disclaimer

 

The information in this statement does not apply to the practices of companies that Down to Earth Products does not own or control; or to people that Down to Earth Products does not employ or regulate.

 


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Down to Earth Products
Mailing Address • 3541 Struble Rd Ste 100 • Cincinnati OH • 45251-4947
Contact Information
•  Telephone Orders (513) 245-2420
Latitude / Longitude  39.262917, -84.594906

No customer pickups.  Merchandise by delivery only.
Copyright © 2008 DTEP LLC.  All rights reserved.