Down to Earth Products - Privacy
Notice.
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Overview
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Down to Earth Products ("we"
"our" "DTEP" or "Product Inquiry") is a simple business, with simple philosophies.
This privacy notice was created to help you understand what happens to the
personal information that you provide to us through our web site and what,
if any, information may be gathered during your visit. By visiting this
site you are accepting the practices and policies in this notice. Unless
stated otherwise, this notice applies to all information that we collect
through our web site.
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Information We Collect and How We Use
It
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We want you to understand
that little information about you is obtained during your visit to our web
site. In general, you can browse this web site without telling us who you
are or revealing personal information about yourself. We do gather non-personal
navigational information about where visitors go on our web site and information
about the technical efficiencies of our web site (i.e., statistics about
web server activity, the type of data visitors accessed, referrer information,
search engine performance, geographic information, browsers, platforms,
server errors, and so on). We regularly analyze and use this information
to deliver updated content and to support and enhance our relationship with
you when you visit our site, through both advertising and keyword promotion.
If you choose to make a purchase, and we hope that you will, we will collect
your name, billing and shipping addresses, telephone number and email address,
and log your IP address [Revised]. We do not sell this information to any third party. We will however, in
the normal course of business, provide this information to our agents, representatives,
contractors, warehouses, and service providers that help us fulfill our obligations to
you [Revised] . The information you provide is used for fraud protection purposes,
order fulfillment, authorizing or completing a sale, to respond to your
inquiries and as otherwise necessary to fulfill our obligations to you.
Please understand we need this information so that, among other things,
you can be contacted with problems or discrepancies related to your order;
to resolve disputes and to provide electronic notification of the receipt
and eventual billing of your order; or to provide notification of your shipment
status from a shipping partner. By using this web site, you agree that information
collected through our web site in this manner can be used by us for these
purposes.
Summarily, we may use your information to verify that you are who you say
you are, and to provide your financial information to our service providers
and other such third parties we determine necessary to process your transactions,
such as the credit card companies and banking institutions used to process
the transaction. You should also be aware that we may disclose specific
information about you if necessary to do so by law or based on our good
faith belief that it is necessary to conform or comply with the law or it
is necessary to protect the users of our web site, the site or the public.
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Marketing Practices
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We do not market you nor do
we make telephone solicitations to you. We do not send unsolicited
e-mail except for limited purposes as identified in the previous section
"Information We Collect and How We Use It".
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Use of Cookies and Other Technologies
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This web site uses a browser
feature known as a cookie, which assigns a unique identification to your
computer. Cookies are typically stored on your computer's hard drive and
are used by us to help track clicks and pass information as you go through
the pages within the web site. For example, the cookies we use allow you
to add multiple items to your shopping cart and recognize items that you
placed in your shopping cart in a previous browsing session.
We use an outside data collection tool from a
third-party source to better understand this website’s metrics. Data collected includes or could include search engine
referrals, traffic driven by online promotions, how you navigate around
our site, items placed in shopping carts and which are abandoned, purchases
if made in the same or multiple sessions and other miscellaneous
information that may be provided thru the tools you use to navigate and
access this site. The collected data is analyzed
on an aggregate basis and tied only to anonymous transaction totals, so
it is not associated with the personal information of our visitors
[Revised].
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Site Security
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We safeguard
your credit card number and other personal data by securing all transactions
using SSL encryption. Your credit card number is regularly purged
from our system; however, we do maintain records of the transactions you
conduct. While we implement security measures on this web site, you
should be aware that 100% security is not always possible.
If you are
reluctant to send sensitive information over the internet, we have provided
alternative options to make it easier for you to shop and purchase our products.
You can print your completed order (select type of method: fax, phone
or mail) and fax it to us at (513) 245-2423; telephone us between 9am
and 5:30pm EST, at (513) 245-2420 or by mail to: Down to Earth Products,
3541 Struble Rd Ste 100, Cincinnati OH 45251-4947.
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Informative Links that We
Provide
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While navigating this site
you will find informative links to other sites operated by other parties.
We are not responsible for the privacy practices or the content of such
web sites. Links that appear on our website should not be deemed in any
and all cases to imply we endorse or have any affiliation with the linked
web site. We encourage you to review the privacy policy of any web site
visited in this manner and remind you that we will not be held responsible
for the actions or practices of such web sites.
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International Visitors
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If
you are visiting our web site from a location outside of the U.S., your
orders placed through our web site will be accepted and fully processed
in and shipped from the U.S. and all information you provide will be maintained
on our web servers and/or internal systems located with the U.S. and your
connection will be through and to servers located in the U.S.
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Changes to
this Policy
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Should there be a material
change in the categories of information collected at our web site or a material
change in how we use information collected at the web site (whether a deletion
or addition), for a thirty (30) day period after the change, we will note
deletions with a strike-out and additions in italics type. For this same
period, we will note [Revised] at the end of each revised sentence and update
the effective date at the bottom of this policy.
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Contact Us
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If you have
any questions or comments regarding this policy and this web site, visit
productinquiry.com
or contact us by postal mail at the following address: Down to Earth Products,
3541 Struble Rd Ste 100, Cincinnati OH 45251-4947.
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Policy Effective:
April 26, 2008 |
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